Social Media Governance & Security

With its rising influence, social media has also become a target for cyber-attacks. According to Cisco’s annual report 2016, most web-based attacks happen on social media. Every company faces a set of risks on social media platforms. These risks, if not counterbalanced, may damage the brand irrevocably. PortalGrup collaborates with trusted social media security platforms to ensure efforts spent for building the brand are not vanished in seconds. With these collaborators we analyse dynamic social media data, protect our partners against security and business threats. We have proven track record regarding handling crisis situations, eliminating fraud/scams and impersonating accounts along with protecting corporate accounts from compromise.

Brand Impersonations

Fraudulent account decrease trust on social media. They can perpetrate scams and ultimately leave heavy damage on the brand.

Social accounts that impersonate the brand must be identified and taken down, along with domain registrations that imitates legitimate URLs.

Piracy & Counterfeit

Distributing supposititious or stolen content through these platforms may harm an organization significantly.

We use task-specific tools to automatically identify proprietary content circulating on social media and take required actions.

Account Compromise

Corporate social media accounts should be trustworthy information sources. However, the only security protecting them are simple passwords.

By monitoring the account, we can determine any suspicious behaviour or indicators of compromise.

Customer Fraud And Scams

Billing scams, fake offers and altered campaign visuals can exploit customers and shatter brand’s reputation.

Such actions must be identified and repaired swiftly so that the bond between the brand and customers is not weakened.

Cyber Attacks

Infiltrators usually declare their intentions on the internet.

We can monitor socia media for specifi keywords along with phrases, alerting harmful chatter about your organization.

Key Information Loss

IP and PII, if leaked or shared inappropriately can cause a crisis organization-wide.

Sensitive intel related to brand should be monitored, disregarding credibility of source (including employees and customers).