Social Data Insights

If you want clear, well structured and to-the-point information regarding your social media activity, you are at the right place. At Portal Grup, we are partnered with the best global social media platforms to provide our clients with concise and cohesive reports.

Alongside active listening, with data insights we are able to provide performance tracking, detailed intents and outreach, conduct competitive analysis where we can learn and predict competitors’ behaviour as well as identify and reach key influencers to boost visibility.

Add depth to your results with comparative data

Drill down and combine multiple dimensions like countries and demographics, trending topics and sentiment with an easy-to-use social media analytics engine.

Compare topics, brands, social networks

Define competitors and compare topics, brands and companies. Benchmark your Facebook and Twitter performance. Performance social media analysis against such criteria such as content, country, influencers, sentiment and buzz.

Integrate third party analytics tools

Include 3rd party vendor suites to enhance the value of your analytics. We can seamlessly integrate general and custom dictionaries and ontologies.

Gauge reach and engagement with our bubble charts

Easily identify insights from large datasets by clearly visualizig them with our bubble charts. Compare the engagement and reach of your campaigns, brand and products.

Analyze sentiment in 29 languages

Track brand reputation over time, view results by country, language or media type and manuallly adapt results as needed.

Detect trending topics at a glance

View trending industry, company and brand topics in a visually appealing word cloud highlighting the important topics and hashtags. Create custom theme clouds for tailored social analytics.

Save all social data analytics in one or more dashboard

Save any topic and filler configuration in customized dashboards. Easily download data or charts to multiply formats. Click through filters to uncover the analytics you need and dispatch each individual dashboard to the relevant departments.

Make sense of data using strong curation features

Sift through hundreds of posts in minutes, tag them with keyboard short-cuts, filter to focus on your analysis of social media on just the relevant mentions. Easily export the social data or your findings in the most common formats such as Excel or Power Point.

Fully customize reports to showcase chosen findings

Save a significant amount of time defining the structure and formatting the reports, both recurring and ad hoc. Define topics and filters, select appropriate charts and export results as data or as a full social media analytics report with one click.

Greatly reduce curation time with fast taggin

Leverage from the fast tagging functionality providing simple keyboard shortcuts that enable instant deletion or tagging of any post. Significantly reduce data curation efforts and increase the value of stakeholder reporting.

Receive automated alerts and newsletters by email or RSS

Configure alerts and newsletter so that you and your colleagues receive a specific report by email without even needing to log into the tool. Automatically dispatch a social media metrics report to multiple recipients at a specified time.

Create customized and flexible dashboards

Define custom dashboards and let each department visualize key resılts, metrics and charts on one page. Benefit from automatic updates of dashboards each time they are accessed, downloaded or emailed.

Download reports to Power Point and other formats

Save a significant amount of time defining the structure and formatting the reports, both recurring and ad hoc. Define topics and filters, select appropriate charts and export results as data or as a full social media analytics report with one click.

Export data to Excel, CSV and RSS Formats

Quickly export data in multiple formats to perform advanced social media analysis. Easily integrate social data into your BI tools or common statistical tools to manipulate it efficiently.

Request access to powerful data APIS

Integrate our tools for data and social media analytics into CRM systems, contact centers, BI and reporting suites, into customized reputation management, measurement dashboards and additional industry of function specific applications.

Integrate any chart easily into external dashboards

Seamlessly integrate any of our tools’ graph in JSON format into a company dashboard or website, allowing up-to-date graphs, insights and data to be viewed anywhere by your colleagues and clients.